Privacy Policy
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Effective Date: September 12, 2023

At Digrowfa ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our digital services and websites (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when using our Services, including but not limited to:

  • Contact Information: Your name, email address, phone number, and postal address.
  • Account Information: credentials used to access our Services.
  • Payment Information: Information necessary for processing payments, such as credit card or other financial account information.
  • User Content: Any content you create, upload, or post on our platform, including comments, reviews, or other submissions.
  • Communication: Records of your communication with us, including emails, chat logs, and customer support requests.

Information We Automatically Collect

When you use our Services, we may automatically collect certain information, including:

  • Device Information: Information about your device, including its type, operating system, browser, and unique device identifiers.
  • Usage Information: Information about how you use our Services, such as the pages you visit, the features you access, and your interactions with our platform.
  • Log Data: Our servers may automatically record information related to your use of our Services, including IP addresses, access times, and browser type.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your interactions with our Services. You can manage your cookie preferences in your browser settings.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and Improving Services: To deliver the Services to you, enhance user experience, and develop new features.
  • Communication: To communicate with you, respond to your inquiries, and provide customer support.
  • Payment Processing: To process payments for services you subscribe to.
  • Personalization: To personalize content and recommendations based on your preferences.
  • Security: To protect the security and integrity of our platform and services.
  • Legal Compliance: To comply with legal obligations and resolve disputes.

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering the Services, such as payment processors and analytics providers.
  • Legal Compliance: We may share your information to comply with legal requirements, including responding to lawful requests and protecting our rights and the rights of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

Your Choices

You have the following choices regarding your information:

  • Access and Correction: You can access and update certain personal information through your account settings.
  • Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions provided in the communications.
  • Cookies: You can manage cookies and tracking technologies through your browser settings.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us, and we will take appropriate steps to delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate means.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Digrowfa team@digrowfa.org

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