Privacy Policy

Digrowfa Private Limited("Company", "we", "our", or "us") respects your privacy and is dedicated to protecting your Personal Data. This Privacy Policy describes how we collect, store, process, transfer, and protect your information when you visit or interact with digrowfa.com, including our multi-agent workspace, specialized AI assistants, APIs, cloud project suites, and virtual wallet systems (collectively, the "Services").

This policy applies to all users globally. By registering an account, interacting with our agents, or uploading project assets to digrowfa.com, you acknowledge that you have read, understood, and consented to the data practices described herein. If you disagree with any terms in this Privacy Policy, you must discontinue the use of our Services immediately.

Registered Corporate Entity: Digrowfa Private Limited | S-193, First Floor School Block, Shakarpur, Laxmi Nagar, Delhi 110092, India

A. Personal Information You Directly Disclose to Us:

• Account & Identification Data: Full legal name, business affiliation, email address, encrypted authentication credentials, contact preferences, and profile configuration details.
• Prompts, Workspaces & Project Files: Text inputs, custom instructions, programming codebases, and multimodal assets (including PDF/Word documents, spreadsheets, images, audio, and video recordings) submitted to facilitate collaborative tasks across our AI agent matrix.
• Billing & Virtual Wallet Records: Transaction reference numbers, purchased credit balances, billing addresses, and payment status timestamps. Note: Payment card numbers, UPI handles, and banking credentials are securely handled directly by our authorized payment aggregator, Razorpay; we never access or store raw card or banking data.
• Customer Support Communications: Bug reports, inquiries, feedback, and correspondence directed to our nodal or technical desks.

B. Information Collected Automatically Through Your Use:

• Device & Telemetry Information: IP address, device identifiers, operating system version, browser attributes, network connection details, referral URLs, and precise timestamp logs.
• Agent Usage & Consumption Metrics: Real-time token consumption logs (prompt and response volumes), active agent personas deployed, context cache hit rates, model latency records, and error traces.
• Cookies & Session State Technologies: Browser local storage, session tokens, and security cookies required to preserve workspace state across multiple agent windows and maintain account authentication.

We process your personal information strictly for legitimate commercial and technical purposes, including:

• Delivering Multi-Agent Collaboration: Orchestrating context transfers between domain-specific assistants (e.g., passing architectural briefs from AI System Architect to AI Full Stack Developer).
• Dynamic Credit Metering: Calculating and deducting credits from your virtual wallet based on real-time computational consumption (input/output tokens, document parsing, and asset generation).
• Platform Health & Safety: Monitoring system throughput, mitigating bot attacks, preventing prompt-injection threats, and enforcing our Terms and Conditions.
• Service Communication: Dispatching transaction receipts, security alerts, operational updates, and platform policy amendments.
• Model Performance Optimization: Aggregating non-identifiable usage statistics to optimize prompt routing pipelines, cache efficiency, and system response times.

• No Unsanctioned Public Model Training: Digrowfa Private Limited does not sell, rent, or contribute your private project files, proprietary source code, or confidential prompts to open-source foundation model training corpuses.
• Enterprise Model Processing: To execute agent reasoning, prompts and relevant context fragments are processed through enterprise-tier cloud infrastructure and model APIs bound by stringent commercial data processing addendums (DPAs) ensuring non-retention outside operational caching limits.

We do not sell personal information for monetary compensation. Data is disclosed only under the following limited conditions:

• Authorized Infrastructure Vendors: Trusted third-party cloud hosting providers, database clusters, vector index services, and telemetry platforms that maintain strict data confidentiality commitments.
• Payment Gateways: Regulated financial entities (such as Razorpay) necessary to authorize and settle virtual wallet funding.
• Legal Mandates & Public Safety: When required by judicial summons, applicable statute, or governmental law enforcement agencies under the laws of India (including the Digital Personal Data Protection Act and Information Technology Act, 2000).
• Corporate Restructuring: In the event of a merger, acquisition, corporate reorganization, or sale of assets, wherein user databases are transferred as an operational business asset subject to this Privacy Policy.

• Retention Periods: We retain your personal data and project workspace histories only for as long as your account remains active to permit seamless workspace continuity, or as mandated by statutory tax and accounting standards. Inactive project threads and logs are scheduled for periodic purging or irreversible anonymization.
• Encryption & Safeguards: We employ end-to-end transport layer security (HTTPS/TLS) for data in transit and AES-256 encryption for data at rest across all database volumes, user file repositories, and virtual wallet logs.
• User Responsibility: While we enforce rigorous defenses, no digital infrastructure is completely invulnerable. You are responsible for securing your access credentials and maintaining external backups of your proprietary code and assets.

digrowfa.com is not intended for use by individuals under 18 years of age without parental oversight. We do not knowingly collect, solicit, or store personal information from children under 13 under any circumstances. If we discover that personal data of a minor has been collected without verifiable parental consent, we will promptly deactivate the account and delete the associated data. Suspected underage registrations may be reported to info@digrowfa.com.

Our specialized AI agents provide informational research, synthetic generation, and task acceleration. Digrowfa Private Limited does not utilize automated profiling or algorithmic decision-making systems that independently produce binding legal, employment, medical, or financial consequences for users without human intervention. All agent evaluations require human review.

Depending on your governing jurisdiction (including under the Indian Digital Personal Data Protection Act, 2023 and equivalent global standards), you are entitled to the following rights regarding your Personal Data:

• Right of Access: You may request a verified copy of the personal information and transaction logs we hold concerning you.
• Right to Correction: You may update or correct inaccurate or incomplete profile and billing records.
• Right to Erasure (Deletion): You may request the permanent deletion of your account, workspace histories, and uploaded assets.
• Right to Withdraw Consent: You may withdraw previously granted consent for optional processing or marketing communications at any time.
• Grievance Redressal: You have the right to lodge a complaint directly with our appointed Data Protection Desk before approaching regulatory tribunals.

To exercise these rights, submit a formal request from your registered email address to info@digrowfa.com. Identity verification will be required before processing sensitive data requests.

digrowfa.com utilizes distributed cloud infrastructure. Depending on the agent workload and model routing requirements, your prompts and data may be processed on secure servers located in India or other global jurisdictions where our authorized cloud and API partners operate. All cross-border data handling complies with lawful transfer mechanisms and data protection standards.

We use technical cookies, cryptographic session identifiers, and local storage mechanisms to:

• Authenticate user sessions and protect against cross-site request forgery (CSRF).
• Preserve active agent panel configurations, project trees, and workspace context states across page refreshes.
• Monitor API latency and system error frequencies to ensure platform performance.

You may disable non-essential cookies via your browser settings; however, disabling session storage may disrupt wallet balance refreshes, active agent chats, and project rendering.

We may update this Privacy Policy periodically to reflect enhancements in our multi-agent architecture or adjustments in statutory laws. The current version will always be indicated by the publication date on this page. For material modifications affecting your substantive rights, we will post a prominent banner notice on the platform or dispatch an email notification to registered users.

If you have questions, privacy inquiries, data deletion requests, or grievances regarding this Privacy Policy, please contact our nodal desk: